In the world of anime enthusiasts, few things are more frustrating than being engrossed in your favorite show, only to have your viewing experience abruptly halted by the dreaded Crunchyroll Error Code Shak-1001. This pesky error has been causing headaches for many Crunchyroll users, particularly those on Xbox Series X, using the Xbox app, or streaming via the Amazon Firestick on PS4. It typically rears its ugly head either in the middle of an episode or during those crucial last few minutes. The error message, a simple yet infuriating “Oops! something went wrong. try again. code: shak-1001,” can be a mood-killer for any anime lover.

The Mystery Behind Shak-1001

As we delve into the depths of this enigmatic error, users on Reddit have offered some insights into its origins. Shak-1001 appears to plague older shows that were imported after the Funimation merger. It is widely believed to be a manifestation of download or buffering issues that disrupt the smooth playback of your beloved anime.

Solutions to Reclaim Your Anime Bliss

But fear not, fellow anime aficionados! We have gathered a trove of solutions to help you conquer the Shak-1001 error and return to your binge-watching nirvana.

1. Download The Episode in Offline Mode

As the developer works diligently to address this error officially, your best bet is to download the anime episode and enjoy it offline. This ensures a glitch-free viewing experience and allows you to sidestep Shak-1001 altogether.

2. Verify the Status of the Server

Sometimes, the culprit behind Shak-1001 is server overload due to a surge in users. Check the server’s status when you encounter this error, and if it’s down, patience is your ally. Wait until the servers are back online.

3. Check Your Internet Connection

The quality of your internet connection can also play a role in Shak-1001. A poor Wi-Fi signal may trigger this error. Conduct a Wi-Fi speed test on your streaming device to gauge the signal strength and ensure your download and upload rates are up to the task. If not, contact your Internet Service Provider.

4. Reset Your Router

Even with a strong connection, router issues can persist. Resetting your router can help clear any cluttered cache data and potentially resolve the error. Simply turn it off for about a minute, then power it back on.

5. Disable Antivirus

Antivirus software can sometimes clash with Crunchyroll, causing errors like Shak-1001. You can troubleshoot this by disabling or removing third-party antivirus software temporarily. Access Windows Settings, navigate to Windows Security, and disable “Real-time protection if off, leaving your device vulnerable.”

6. Clear Crunchyroll Watch Queue

An overloaded watch queue can contribute to Shak-1001. Clear it by following these steps:

On Browser:

  1. Log into your Crunchyroll account at
  2. Select Queue from the Menu icon.
  3. Head to My Queue and delete all the shows.

On App:

  1. Open the Crunchyroll app.
  2. Navigate to My Account.
  3. Select the shows you want to unsubscribe from and click Remove from Watchlist.

7. Clear Browser Cache

For those experiencing issues with Crunchyroll on web browsers, clearing the cache and data can be a lifesaver. Chrome users can follow these steps:

  1. Open your browser.
  2. Click “More” in the upper right corner.
  3. Select “More tools” and then “Clear browsing data.”
  4. Choose “Delete Everything” at the top.
  5. Select “Cookies and other site data” and clear the data.

8. Clear the Cache from the App

Android users can clear the cache on the Crunchyroll app to tackle Shak-1001:

  1. Visit Settings.
  2. Click on Apps.
  3. Scroll down and select the Crunchyroll app.
  4. Go to Storage.
  5. Click on Clear Cache and Clear Data.

9. Change the DNS Server on Your Device

If server-related issues are the root cause, consider changing your DNS server to Google’s or Cloudflare’s:

  1. Find your device’s IP settings.
  2. Select manual in DNS settings.
  3. Add the new DNS server details.
  4. For Google servers, use or
  5. For Cloudflare servers, use or

10. Lower Video Quality

Some users have reported success by reducing the video quality to 480p before starting an anime episode. This can be a quick and effective workaround for Shak-1001.

11. Update the Crunchyroll App

Keeping your Crunchyroll app up-to-date is essential. Follow these steps to ensure you have the latest version:

  1. Go to your device’s settings.
  2. Navigate to Storage.
  3. Open the Applications tab.
  4. Find the Crunchyroll application.
  5. Select “Functions” and then choose “Update.”

12. Reinstall the Crunchyroll App

If all else fails, reinstalling the Crunchyroll app can often resolve persistent issues:

  1. Open the device’s Settings.
  2. Access “Storage.”
  3. Navigate to the apps section.
  4. Use the search bar to find the Crunchyroll app.
  5. Choose “Functions” and then “Uninstall.”
  6. Return to the App Store on your device and reinstall Crunchyroll.
  7. Open Crunchyroll and re-enter your account information.

13. Contact Crunchyroll Support

If you’ve tried every solution in the book and Shak-1001 still haunts your anime experience, consider reaching out to Crunchyroll’s support team. They may have the expertise to tackle complex issues beyond the reach of the average user.


In your quest to banish the Crunchyroll Error Code Shak-1001, rest assured that these comprehensive solutions should provide a clear path to uninterrupted anime enjoyment. Armed with these troubleshooting steps, you can confidently navigate any obstacles that stand between you and your favorite shows.

Frequently Asked Questions

  1. What causes the Crunchyroll Error Code Shak-1001? Shak-1001 is believed to occur mainly with older shows brought over after the Funimation merger and is often attributed to download or buffering issues.
  2. How can I resolve Shak-1001 when watching Crunchyroll? You can try several solutions, including downloading episodes for offline viewing, checking server status, verifying your internet connection, clearing browser or app caches, and changing DNS servers.
  3. Is disabling antivirus software a recommended solution for Shak-1001? In some cases, third-party antivirus software may interfere with Crunchyroll’s proper functioning, causing errors like Shak-1001. Temporarily disabling or removing such software can help resolve the issue.
  4. How do I clear the Crunchyroll watch queue? On the website, log into your Crunchyroll account, select “Queue” from the Menu icon, go to “My Queue,” and delete all the shows. On the app, open Crunchyroll, navigate to My Account, select the shows you want to unsubscribe from, and click “Remove from Watchlist.”
  5. What should I do if I’ve tried all the solutions and still have Shak-1001? If the issue persists, consider reaching out to Crunchyroll’s support team for expert assistance.
  6. How can I update the Crunchyroll app? To update the Crunchyroll app, go to your device’s settings, navigate to Storage, open the Applications tab, find the Crunchyroll application, select “Functions,” and choose “Update.”
  7. What is the recommended video quality setting to fix Shak-1001? Lowering the video quality to 480p before starting an anime episode has been reported to resolve Shak-1001 for some users.
  8. How can I change the DNS server on my device? To change the DNS server on your device, access your device’s IP settings, select “manual” in DNS settings, and add the new DNS server details, such as or for Google and Cloudflare servers, respectively.
  9. Why does Shak-1001 occur more often on certain devices, like Xbox Series X? Shak-1001 is reported more frequently on certain devices, such as Xbox Series X, due to potential compatibility issues or differences in app performance.
  10. What can I do if I encounter a new Crunchyroll error, P-DASH-27, on the Xbox app? For the P-DASH-27 error on the Xbox app, similar troubleshooting steps as those for Shak-1001 may apply, including checking your internet connection, server status, and clearing caches.