In the realm of modern healthcare, accessibility and convenience play pivotal roles in delivering quality services to patients. Henry Ford Health System recognizes this imperative, and to cater to the diverse needs of its patients, it has introduced the Henry Ford MyChart portal, a digital platform that offers a wide array of healthcare services at your fingertips. In this comprehensive guide, we will delve into the world of Henry Ford MyChart, addressing key aspects such as sign-up procedures, login methods, and the myriad benefits it brings to patients under the Henry Ford Health umbrella.

What is the Henry Ford MyChart Portal?

The Henry Ford MyChart, also known as HFHS MyChart, stands as an online patient portal thoughtfully designed by Henry Ford Health System in collaboration with EPIC System Corporation. It serves as a one-stop digital platform, offering an extensive range of healthcare-related services to Henry Ford Health patients. Accessible via web browsers and a dedicated mobile app, this portal is at your service 24/7, ensuring healthcare support whenever you need it.

Key Highlights

Before we delve into the specifics, let’s have a quick overview of the essential particulars related to the Henry Ford MyChart portal:

  • Name of the Portal: Henry Ford Allegiance MyChart
  • Original Product: MyChart
  • Developed by: Epic Systems Corporation
  • Developed for: Henry Ford Health
  • Purpose: To provide a comprehensive, digital healthcare platform
  • Beneficiaries: All patients of Henry Ford Health
  • Official Website:
  • Henry Ford Health Website:

Prerequisites for MyChart Access

Before we guide you through the sign-up and login processes, let’s take a moment to outline the prerequisites necessary for seamless access to your MyChart account:

  1. Internet Connection: Ensure a reliable internet connection provided by a reputable Internet Service Provider (ISP).
  2. Up-to-Date Browser: Use the latest, secure, and updated web browser. Henry Ford Health supports popular browsers like Mozilla Firefox, Google Chrome, Apple Safari, Opera, and Microsoft Edge. Note that older browsers, including Internet Explorer, are no longer supported.
  3. Secure Device: Use a secure device, preferably a personal one such as a laptop, mobile phone, or tablet.
  4. Registration: You must be a registered member on the MyChart portal and have created a username and password to access your account.
  5. Correct URL: If using a web browser, ensure you have the valid and correct MyChart login URL of Henry Ford Health.

Accessing Your MyChart Account

Now, let’s explore the various methods for logging in and accessing your MyChart account:

1. Henry Ford Allegiance MyChart Login through a Web Browser:

  • Visit the official MyChart HFHS portal at
  • You’ll find a login screen on the homepage.
  • Enter your username and password and click the “Sign In” button to access your account.

2. MyChart Henry Ford Allegiance Login through a Mobile App:

Patients can also download the Henry Ford MyChart mobile app for quick and convenient access to their accounts. The app offers additional security features like fingerprint and facial scans.

Henry Ford MyChart App Download Procedure:

  • Visit the Henry Ford MyChart portal or the official MyChart portal.
  • Find mobile app links available on both websites’ footers.
  • Alternatively, visit the App Store or Play Store and search for “MyChart.”
  • Download the MyChart mobile app on your smartphone.

Mobile App Login:

  • After downloading the app, open it.
  • Enter your username and password and click the “Sign In” button.
  • Once logged in, you can utilize additional security features such as fingerprint and facial scans (Face ID for Apple users).

3. Henry Ford Login through the Official MyChart Portal:

If you don’t know the MyChart portal’s URL, you can find it on the official MyChart software website using these steps:

  • Open the official MyChart portal.
  • Look for the “Access MyChart” link.
  • In the search form, type “Henry Ford,” and you’ll see the login and sign-up link in the search results.
  • Click the link to access the Henry Ford MyChart login form.

Henry Ford MyChart Sign-Up Process

To enjoy the full spectrum of services offered by the MyChart portal, all patients must sign up. There are two sign-up methods:

1. Sign Up through an Activation Code:

This registration process is straightforward if you have an activation code:

  • Visit the official portal and click the “Sign Up Now” link below the login form.
  • On the next page, you’ll find an activation form.
  • Enter the activation code received after your Henry Ford Hospital visit, along with your date of birth and phone number.
  • Click “Next” and create a new username and password to activate your Henry Ford MyChart account.

2. Fill Out the Online Sign-Up Form:

If you don’t have an activation code, you can use the online sign-up form, although this process may take longer due to account verification:

  • Visit the official MyChart portal and click the “Sign Up Now” button.
  • On the next page, click the “Sign Up Online” link.
  • Fill out all required demographic details, such as name, address, date of birth, mobile number, and email.
  • Click “Agree and Continue.”
  • The system will verify the information you entered.
  • If all information is verified successfully, you can instantly activate your account and create a username and password.
  • If some information differs from the Henry Ford Health database, the verification process may take up to a week.

Benefits of Henry Ford MyChart

Now that we’ve covered the sign-up and login processes, let’s explore the wealth of benefits you can reap from your Henry Ford MyChart account:

1. Schedule Medical Appointments:

  • Easily search for available doctors and schedule appointments online, saving you time and ensuring timely access to healthcare.

2. View Health Records:

  • Access all your health records, summaries, reports, and related data through the secure electronic health record database, equipped with advanced encryption for data security.

3. View Test Results:

  • Get timely access to lab results, with results uploaded as soon as they are available. COVID-19 test results are also accessible online.

4. Make Online Payments:

  • Conveniently pay your medical bills online, review payment summaries, and settle pending invoices using debit/credit cards or online banking. Access previous billing summaries for reference.

5. Request New Prescription Renewals

6. Request Proxy Access:

  • Parents or guardians can request proxy access for minors, enabling them to manage health-related information and medical treatments through the MyChart portal.

7. Share Your MyChart:

  • Share your MyChart data with other MyChart account holders, allowing data from both accounts to be viewed through a single account.

8. Communicate with Your Care Team:

  • Utilize secure messaging and email services within the MyChart portal to communicate with your care team and doctors, getting answers to important questions.

Henry Ford MyChart Bill Payment Methods

Henry Ford Health has streamlined its billing process for patient convenience. Here are the different payment methods available:

i. Pay by MyChart:

  • Log in to your MyChart account to check payment details, including payment summaries, current dues, and past payments. Pay your bills using available payment modes.

ii. Pay as Guest:

  • Use the guest payment facility if you don’t want to log in or don’t have a MyChart account. Follow these steps:
    • Visit the guest payment page.
    • Enter the guarantor number or account number along with the guarantor’s last name.
    • Complete the captcha verification.
    • Click “Look-Up” to verify account details.
    • After verification, click “Next” to check the payment amount and settle the bill.

iii. Pay by Phone:

  • Call (800) 999-5829 for automated phone payment, available 24/7.

iv. Pay by Mail:

  • Send a check or money order to the address below, ensuring the Guarantor ID is written on the check:
    • Henry Ford Health
    • PO Box 553920
    • Detroit, MI 48255-3920

Henry Ford MyChart Help Desk

For any issues or inquiries, patients can reach out to the dedicated customer support team:

  • MyChart Help: Call 313-876-7951.
  • Email Support: Send an email to [email protected].
  • Billing Support: Call the billing support number at (800) 999-5829 for billing-related issues.

Important Links

This comprehensive guide is aimed at providing you with a thorough understanding of Henry Ford MyChart, enabling you to make the most of this invaluable digital healthcare resource.

Frequently Asked Questions (FAQs)

  1. How can I reset the My Chart password?
    • Recovering your MyChart password is a straightforward process:
      • Visit the MyChart HFHS login page.
      • Click the “Forgot Password” link on the login form.
      • Fill in the password reset form with your MyChart Username, date of birth, and ZIP code.
      • Click “Next.”
      • An email will be sent to your registered email address.
      • Open your inbox, click the password reset link, and create a new password.
  2. How can I recover the My Chart Henry Ford Username?
    • You can recover your MyChart username through the MyChart login screen:
      • Visit the MyChart HFHS login screen and click the “Forgot Username” link below the login form.
      • Fill out the username recovery form with your first name, last name, date of birth, ZIP code, and phone number.
      • Click “Submit.”
      • You will receive an email containing your MyChart Username.
  3. Can I log in with my email address?
    • The email login facility is not available on the Henry Ford MyChart portal. After registration, you will need to create a Username and Password for logging in and accessing your MyChart account.
  4. Can I log in on mobile without any mobile app?
    • Yes, you can open the official website in your mobile browser and log in using the same Username and Password. The MyChart website is compatible with mobile devices and fully responsive.
  5. Is my personal health data secure on MyChart?
    • Yes, Henry Ford Health employs advanced encryption algorithms and security technologies to safeguard your personal health data on the MyChart portal.
  6. Can I access MyChart from anywhere in the world?
    • Yes, as long as you have an internet connection and meet the login requirements, you can access your MyChart account from anywhere, ensuring seamless healthcare services regardless of your location.
  7. What should I do if I encounter technical issues with MyChart?
    • For technical support, you can reach out to the MyChart Help Desk at 313-876-7951 or email [email protected].
  8. Can I view my past medical records on MyChart?
    • Yes, MyChart allows you to access and review past medical records, including summaries, reports, and other related data, providing a comprehensive view of your healthcare history.
  9. Is there a fee for using the MyChart portal?
    • No, there is no fee associated with using the MyChart portal. It is a free service provided by Henry Ford Health System to enhance your healthcare experience.
  10. How can I share my MyChart data with another MyChart account?
    • You can share your MyChart data with other MyChart account holders, allowing data from both accounts to be viewed through a single account. This feature is particularly useful for coordinating healthcare within a family or caregiver network.