In the ever-evolving world of Android, staying connected and transferring your data seamlessly is a necessity. Samsung recognizes this need and offers a solution through the Android app package file. This app is designed to help users transition from one Android device to a Samsung phone, making the process smooth and hassle-free. In this comprehensive guide, we will delve into every aspect of and explore its functionalities, addressing common concerns and providing valuable insights.


Is Malware?

No, is not malware. It is not a virus that should trigger panic. On the contrary, this app is a valuable tool that runs in the background and facilitates the transfer of files, contacts, and data to a new Samsung Android phone.

Some users express concern due to the extensive access has to their apps and data, which might raise privacy issues. However, it is crucial to understand that this app is safe and does not compromise your files, data, or contacts in any way. The reason it requires such broad access is because it offers a wide range of functions, as we’ll explore next.

Can I Delete

Yes, it is possible to delete, but the process is a bit more complex. This system app comes pre-installed on all Samsung Android devices, and removing it requires root access. However, it’s worth noting that attempting to root your phone on your own can be risky. It is advisable to seek the assistance of a knowledgeable expert for this task to avoid any potential issues.

What Is is a system app exclusively designed for Android Samsung devices. Its primary function is to facilitate a smooth transition when switching between Samsung devices. This app is an integral part of the Samsung Account application and plays a pivotal role in the account sign-in process.

Beyond its core purpose, boasts a range of additional features, enhancing the overall user experience:

  • Data Transfer: It empowers you to effortlessly transfer your data and applications when transitioning between Samsung devices, ensuring all your essential information is seamlessly synced.
  • Find My Device Feature: This feature allows you to locate your device in case it’s lost or misplaced, adding an extra layer of security to your Samsung device.
  • Safe Folder: With a built-in safe folder, you can protect your sensitive files and information from unauthorized access.
  • Samsung Member: Access to the Samsung Member program, keeping you updated with the latest news, offers, and exclusive benefits.
  • Samsung Health: A health tracking feature that helps you monitor your well-being, from step counting to tracking your heart rate.
  • Smart Manager App: An integrated tool to optimize the performance of your Samsung device, ensuring it runs smoothly and efficiently.
  • PEN-UP: A platform for unleashing your creativity, where you can draw, paint, and connect with fellow artists.

It’s important to note that some users might have concerns about’s data transfer functionality, fearing it could compromise their personal information. Rest assured, this app is designed with security in mind and does not steal or leak your files, data, or contacts in any way.

How to Fix “Unfortunately, Has Stopped”?

If you’ve encountered the frustrating error message “Unfortunately, Has Stopped” on your Samsung device, don’t worry; you’re not alone. This is a common issue for Samsung phone users, and there are some effective methods to resolve it.

Update the App

First and foremost, check if your application is up to date. Outdated apps can often trigger the “ Has Stopped” error. To resolve this, grant the app permission to update when prompted. If you’re unable to update through the standard process, follow these steps:

  1. Go to Settings.
  2. Navigate to Biometrics and Security.
  3. Select Install unknown apps.
  4. Locate your browser (e.g., Chrome) and enable “Allow from this source.”
  5. Download the latest Samsung Account update from your browser.
  6. Once updated, restart your device and check for the error message.

Enable/Disable Mobile Data and Wi-Fi Network

Some users have reported success by toggling their mobile data and Wi-Fi networks. While this is a temporary solution, it may alleviate the issue temporarily. Here’s how to do it:

  1. Swipe down from the top of your screen to open the Notification Center.
  2. Disable the mobile data and Wi-Fi icons.
  3. Wait a few seconds, then re-enable them.

Clear Cache

To permanently fix the “ Has Stopped” error, clearing the app’s cache is often the most effective solution. Follow these steps:

  1. Go to Settings.
  2. Select Apps from the list.
  3. Click the three vertical dots at the top right corner.
  4. Choose Show system apps from the drop-down menu.
  5. Select the Samsung Account option.
  6. Click Force Stop on the new page.
  7. Select Storages and then click Clear Cache.

By following these steps, you can effectively resolve the “Unfortunately, Has Stopped” error and enjoy a smoother Samsung device experience.


Frequently Asked Questions

  1. What is Samsung Android Forest? Samsung Android Forest is a unique app designed to help users stay focused and reduce screen time. It encourages users to keep their phone screens off by “planting a seed” that grows into a tree the longer the screen remains inactive.
  2. What is COM Wssyncmldm? ‘com.wssyncmldm’ is a Samsung system app that runs in the background, responsible for detecting new software updates and managing the update process.
  3. How do I disable Samsung Knox? Disabling Samsung Knox requires specific steps, and it’s essential to approach this task with caution. Detailed instructions can be found in our related reading section.
  4. What is, and what is its primary purpose?
    • is a system app designed for Android Samsung devices. Its primary purpose is to facilitate data and application transfer when switching between Samsung devices.
  5. Is part of the Samsung Account app?
    • Yes, is an integral part of the Samsung Account app and is related to the account sign-in process.
  6. Is there a risk of personal data leakage with’s data transfer function?
    • No, is designed with security in mind and does not steal or leak personal files, data, or contacts.
  7. Can I delete from my Samsung device?
    • Yes, it is possible to delete, but it requires root access. Seeking expert assistance is advisable.
  8. How can I fix the “Unfortunately, Has Stopped” error?
    • You can resolve this error by updating the app, enabling/disabling mobile data and Wi-Fi network, or clearing the app’s cache.
  9. What should I do if I can’t update the app through the standard process?
    • You can download the latest Samsung Account update from the internet by allowing installation from unknown sources in your settings.
  10. Is toggling mobile data and Wi-Fi networks a permanent solution to the error?
    • No, toggling mobile data and Wi-Fi networks is a temporary solution. Clearing the app’s cache is the permanent fix.


In conclusion, is a valuable and multifunctional app for Samsung users. It simplifies the process of transitioning to a new device while maintaining the integrity of your data. It is not malware, and its extensive access is justified by the wide array of features it offers. Should you encounter issues, there are practical solutions available to ensure a smooth user experience.

For more information and insights into other Android apps and system processes, explore our related reading section.